TERMS and CONDITIONS
1. GENERAL
1.1 These Terms and Conditions apply to BabyDice, DiceCycles and Dice Industries Ltd.
1.2 “We” as referred to on this website, is Dice Industries Ltd. Contact here.
1.3 The Product referred to on this website is the “Babydice” under the Brand of DiceCycles.
1.4 The term of “push-chair” as used on this website, incorporates the alternative terms of “jogger” and “buggy”.
1.5 All Intellectual Property Rights and goodwill in or relating to the contents of the website belong to either ourselves or to our suppliers.
1.6 Dice Industries Ltd aims to ensure that all specifications within the website are correct, however we reserve the right to alter specifications without prior notice.
2. CONCLUSION OF CONTRACT
2.1 The depiction of products in the online shop constitutes an invitation to place an order. By clicking on the BUY NOW button, you place a binding order for the respective goods. Our products are only sold for private use and in normal household quantities.
2.2 We can accept your order by sending a separate order confirmation by email or by delivering the goods within five days. A confirmation of order receipt is sent immediately and automatically by email after the order is submitted and does not constitute an acceptance of the contract.
2.3 If our order confirmation contains clerical or typographical errors, or if our prices as stated are incorrect due to a technical transmission error, we are entitled to contest the order, whereby it is our obligation to provide proof of our error. In this case, any payments that have been made shall be reimbursed to you without delay.
3. PRICES
3.1 The prices quoted on the product pages exclude the value added tax required by law, as well as other price components, and do not include shipping costs.
4. SHIPPING COSTS
4.1 Unless otherwise stated online (for example in the case of temporary free-shipping campaigns), the shipping fee is: £30 to EU countries and £35 to UK mainland (excluding Northern Ireland & Channel Islands).
4.2 We accept orders from other countries, but only ship to delivery addresses within UK mainland and the EU.
5. TERMS OF DELIVERY AND RESERVATION OF SELF-SUPPLY
5.1 We offer delivery only within the EU and UK.
5.2 The delivery time is stated separately with each offer.
5.3 If one or more ordered products are out of stock, we reserve the right to make partial shipments at our own expense, if this is acceptable to the customer.
5.4 If the products cannot be successfully delivered after three attempts, we can withdraw from the contract if the customer is responsible for the failure of delivery. In this case, any payments that have been made shall be reimbursed to you without delay.
5.5 If the ordered product is not available because we were not supplied with this product by our suppliers at no fault of our own, we can withdraw from the contract. In this case, we will inform you immediately and may suggest the shipment of a comparable product. If no comparable product is available or you do not want a comparable product, we will refund any payments you have made without delay.
6. TERMS OF PAYMENT
6.1 Customers can currently pay using Bank Transfer. Bank details for payment to Dice Industries Ltd. are available upon request.
If more information is required, please email: email address
7. RESERVATION OF TITLE
7.1 The goods remain our property until full payment has been made. Before transfer of ownership, any pledging, assignment as security, processing or modification without our permission is prohibited.
8. RIGHT OF WITHDRAWAL
8.1 Customers may cancel their orders within 14 days. Please see Returns & Sending Item(s) Back for more details.
8.2 The right of withdrawal does not apply to custom-made goods and goods tailored specifically to the customer’s individual needs and/or specifications.
8.3 Please send the package with sufficient postage to our return address and keep the mailing receipt for your records. Upon request, we will also refund your postage costs in advance unless they are payable by you.
8.4 Before returning the products to us, please contact email address in order to notify us of the return so that we can identify and process the returned products as quickly as possible. In any case please always state your Order Number. Please see Returns & Sending Item(s) Back for more details.
8.5 Please note that the procedures specified in Sections 8.3.& 8.4. are not required for effectively exercising your right of withdrawal.
CANCELLATION POLICY
RIGHT OF WITHDRAWAL
You can withdraw from your contract within 14 days of making your order.
This withdrawal must be submitted either in written form (e.g. email) or, if the item is delivered to you before the aforementioned deadline, also by returning the goods.
The period of 14 days begins after receipt of this policy in writing, but not before receipt of the goods by the recipient (in the case of recurrent delivery of similar goods, not before receipt of the first partial delivery).
Timely submission of the withdrawal notice of goods is sufficient for compliance with the withdrawal period conditions. The notice must be sent to:
Email: email address
EFFECTS OF WITHDRAWAL
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the returned goods, or you have supplied evidence of having sent back the goods, whichever comes first.
You must return the goods to us without undue delay and in any event no later than fourteen days from the date on which you communicate your withdrawal from this contract.
The deadline is met if you send back the goods before the 14-day period has expired.
You bear the immediate costs of returning the goods. You are only liable for any diminished value of the goods resulting from any form of handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of Cancellation Policy
9. DAMAGE INCURRED DURING SHIPPING
9.1. Should you notice that the goods have been damaged during shipping, please report the damage without delay to the respective carrier and contact us as quickly as possible email: email address
9.2. Failure to file a complaint or to contact us does not have any influence on your legal warranty rights. However, by filing a complaint with the carrier and contacting us, you will help us assert our own claims against the carrier and/or our transport insurance.
10. COMPLAINTS PROCEDURE
10.1. The European Commission provides a platform for online dispute resolution (ODR), which you can find here:
http://ec.europa.eu/consumers/odr/
We are neither obligated nor willing to participate in dispute resolution proceedings before a universal arbitration board.
Our email is: email address